Under the direction of Leadership, the IT Applications Developer is engaged in all phases of the software development lifecycle which includes the design, development, documentation, testing, deployment and maintenance of NAH’s ITSM software. IT Applications Developer will participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs. This position will interact and direct third-party partners in the achievement of business and technology initiatives.

The IT Applications Developer will understand software architectural standards and design principles. Must be able to work both independently and as a productive member of a project team. This role necessitates a higher level of creativity and innovative thinking resulting in advanced customer solutions. The position requires the candidate to work closely with key client stakeholders and senior technology leaders.

Demonstrates fundamental programming skills for the development, manipulation and/or implementation of source code for new and existing applications.

Technological Development
* Demonstrates fundamental programming skills for the development, manipulation and/or implementation of source code for new and existing applications.

Responsible for quality assurance and review of source code modification and/or development prior to implementation to ensure safe, efficient and stable code.

Ability to define business requirements and translate them into appropriate software solutions that meet the customer’s needs.

* Demonstrates extensive analysis techniques to provide resolution using Incident Management and Change Management processes, in line with ITSM Guidelines.

Demonstrates strategic thinking around application enhancement and development within Northern Arizona Healthcare. Supports the use and expansion of existing platforms.

Has a solid understanding and follows industry standards for software development lifecycle.

Adheres to department standards around teamwork, collaboration, professionalism and leadership.

Operations
* Participates in, recommends and helps prioritize project-based deployments.

* Works with customers and departmental contacts to help identify approach and establish implementation and scheduling.

* Utilizes a thorough understanding of hospital inpatient, clinic outpatient operations and/or systems to provide support for the products lines he/she is responsible for.

* Demonstrates proven experience in enterprise hardware and software and the ability to operate a computer and peripheral equipment to support all NAH IT systems.

* Diagnose and troubleshoots issues, provide technical, clinical and business resolutions.

* Responsible for special functions and duties as directed by management.

* Utilizes tools, controls, techniques, established principals and standards to ascertain the quality, effectiveness, security and accuracy of infrastructure systems.

Compliance/Safety
* Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.

* Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.

* If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.

* Completes all company mandatory modules and required job-specific training in the specified time frame.

Education
Degree in Information Systems (IS), Computer Science, or related field or equivalent work experience preferred
Associate's Degree or 2 years' work related experience As a System Developer - required

Certification & Licensures
ITIL v3 (or higher) Foundation-Preferred

Experience
4 years of IT Experience- Required
4 years working within Healthcare- Preferred
Minimum three (4) years programming experience in one of the following coding/scripting languages: C, C++, Python, Java with a desire to learn more. Required
Preferred ServiceNow CSA Certification