* Assists patients who refer from the newborn screening program to schedule an outpatient appointment for rescreen.

* Collaborates with nursing staff, medical providers, families, and referral clinic.

* Provides hearing screen test results to families.

* Reviews and coordinates screening supplies, inventory and ensures resources for testing.

* Completes Birth Certificate worksheet in its entirety for family to review, approve and sign.

* Performs paternity inquiries for all unwed mothers.

* Assists with paternity paperwork; notarize/witness with both parents present for form completion.

* Sends applications and instructions for birth certificate requests to family.

* Document fetal demise/death recording/paperwork.

* Serves as a point of contact for the community answering questions.

* Submits required paperwork (paternity/birth info, etc.) to the corresponding offices/facilities.

* Provides required reading materials to patients/families regarding birth certificates and paternity.

* Utilizes customer service to collect and input accurate information.

* Assists families with the completion of paternity documents.

* Provides paternity education to families.

* Serves as liaison with funeral homes.

* Serves as a liaison between FMC and State Birth/Paternity agencies.

* Provides accurate data entry into the EBRS, DAVE, and state hearing screen systems.

* Maintains a copy of the evidentiary documents used to fill out the birth certificate for ten years after the date of submission.

* Performs electronic medical record research to gather medical risks/outcomes for mother and infant as needed for state stats.

* Completes worksheet information via EBRS.

* Gathers medical risks/outcomes for mother and infant as needed for state stats through the electronic medical record.

* Documents all procedures, hearing evaluations and referrals provided within the clients medical record and/or in the hospital database for documentation.

* Validates all deliveries are reported by comparing with electronic documentation and the delivery log daily.

* Stores all birth logs from LDRP in the secured cabinet at all times; stores chronological logs.

* Reviews patient's history and appropriate data prior to initiating evaluation for hearing screen.

* Performs newborn hearing screens and makes outpatient referrals when appropriate.

* Follow up on patients needs.

* Maintains department cleanliness including following procedures for clean up after treatments.

* Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.

* Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.

* If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.

* Completes all company mandatory modules and required job-specific training in the specified time frame.

* Maintains timely and accurate documentation of assessments, interventions, EMR entries, and patient responses.