Northern Arizona Healthcare

Lead House Supervisor, Shift Management Staffing - Cottonwood, AZ

Job Locations US-AZ-Cottonwood
Requisition ID
2025-20273
Recruiter:
FLOR LINO
Recruiter Email:
Flor.Lino@nahealth.com
Schedule
Days
FTE
0.900 / 36 hours (Regular Full-Time)

Overview

The Lead House Supervisor assumes administrative responsibility for all hospital services during all shifts, makes decisions in the best interest of our patients, and reports critical incidents to the Senior Administrator On Call. S/he will be vested with the authority to intervene in order to assure the safe and efficient operations of the hospital.

Responsibilities

Patient Care
* Demonstrates and utilizes the guidelines of care and practice via the nursing process and in accordance with Arizona State Board of Nursing Laws and Regulations.

* Participate in rounding on patients, gathering information to help improve the patient's experience.
 
Administrative
* Consistently interprets and executes applicable organizational policies, procedures, rules, and regulations.

* Demonstrates knowledge and competency in staff scheduling software and clinical documentation system.

* Responsible for organizing monthly staff meetings; setting the agenda, taking and publishing meeting minutes, doing any follow-up created from meeting issues.

* Responsible for accuracy of work schedules and putting into electronic scheduling and timekeeping system.

* Keeps call schedules used by the House Supervisors current.

* Ensures appropriate onboarding occurs for new employees to this position.

* Updates and implements policies, procedures and guidelines.

* May be required to hold or coordinate acquisition of notary commission.

* Collaborates with county medical examiner's office as needed to identify concerns and facilitate partnership.

 
Leadership
* Oversees/directs activities of the Shift Management and NAH transfer center staff.

* Oversees the Physician Referral Line, deferrals and external transfers in accordance with hospital policies and EMTALA regulations.

* Identifies the need for changes in daily shift staffing based on established and/or emergency staffing plans and makes necessary arrangements for appropriate coverage.

* Available for problem-solving, coaching, and mentoring to nursing and ancillary staff.

* During an emergency, initiates Incident Command System and functions as Incident Commander until incident resolves or until relieved of duty.

* Serves as a resource to all staff, coordinating with, and in the absence of, managers and directors.

* Assists the Director with annual evaluations by gathering feedback from Clinical Managers and Charge RNs and others that work closely with House Supervisors.

* Attend monthly Leadership meetings and report back to the House Supervisor team.

 
Communication
* Leads the daily bed/staff debriefing meetings.

* Communicates and documents patient/family interactions or incidents when applicable.

* Notifies appropriate personnel regarding unusual concerns/incidents, risk management, and overcapacity issues.

* Coordinates requests for On-Call and ancillary departments during off hours.

* Functions as a facilitator in the event of a system malfunction, i.e. tube, lab or O2 system.

* Responsible for monthly meeting with Manager of Staffing to address errors in coding and improve communication between the departments.

* Intervenes in incidents involving the management of potentially violent patients.

* Serves as liaison between all customers (internal and external) and Senior Administration.
 
Compliance/Safety
* If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.

* Completes all company mandatory modules and required job-specific training in the specified time frame.

* Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.

* Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.

* Responsible for monitoring compliance of modules and licenses of all Administrative Coordinators.

Qualifications

Education
Graduate from accredited School of Nursing - Required
BSN - Required
 
Certification & Licensures
Active, unrestricted, Arizona RN License - Required
BLS (American Heart Association) - Required
ACLS (American Heart Association) - Required
 
Experience
3 years demonstrated clinical experience in an acute care setting - Required
1 year management experience as a Charge Nurse or above - Required
1 year of House Supervisor experience - Required

Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.

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