* Demonstrates and utilizes the guidelines of care and practice via the nursing process and in accordance with Arizona State Board of Nursing Laws and Regulations.

* Consistently interprets and executes applicable organizational policies, procedures, rules, and regulations.

* Demonstrates knowledge and competency in staff scheduling software and clinical documentation system.

* Oversees/directs activities of the Shift Management and NAH transfer center staff.

* Oversees the Physician Referral Line, deferrals and external transfers in accordance with hospital policies and EMTALA regulations.

* Identifies the need for changes in daily shift staffing based on established and/or emergency staffing plans and makes necessary arrangements for appropriate coverage.

* Available for problem-solving, coaching, and mentoring to nursing and ancillary staff.

* During an emergency initiates Incident Command System and functions as Incident Commander until incident resolves or until relieved of duty.

* Serves as a resource to all staff, coordinating with and in the absence of managers and directors.

* May be required to hold notary commission.

* Leads the daily bed/staff debriefing meetings.

* Communicates and documents patient/family interactions/incidents, when applicable.

* Notifies appropriate personnel regarding unusual concerns/incidents and risk management and overcapacity issues.

* Coordinates requests for On-Call and Ancillary Depts during off hours.

* Function as a facilitator in the event of a system malfunction, i.e. tube, lab or O2 system.

* Intervene in incidents involving the management of potentially violent patients.

* Serves as liaison between all customers (internal and external) and Senior Administration.

* If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.

* Completes all company mandatory modules and required job-specific training in the specified time frame.

* Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.

* Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.