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Patient Care * Addresses patient and family concerns, communicates issues and solutions through appropriate channels. * Documents incidents, events, interventions, and patient/staff/physician responses. * Serves as patient advocate. Prioritize and problem solves to meet changes in patient status/condition. * Works with other departments to ensure smooth patient throughput processes including discharge planning and patient education as appropriate. * Collaborates with physicians and other health care professionals to ensure staffing patters meet appropriate skill mix necessary for quality patient care. * Serves as a liaison with patients, physicians, Administrative Coordinator, unit staff, ancillary staff and departments. * Serves as a resource, assists staff in caring for patients; able to assist physician with order delivery. * Responds to Code Blue, rapid Response, Stroke, Code Transfusion, Trauma, AMI and Stroke Alerts. * MRI safety training, Level 2 clearance, use of MRI monitoring equipment and infusion pumps. * When needed, may assume role of RN transports for monitored patients, including but not limited to admissions, diagnostic radiology testing and special procedures. * Able to assist in all inpatient and emergency room areas of the hospital. * Able to assume care of Critical Care patients. |
Administrative * Support Administrative Coordinator and Charge RNs to determine needs of a department to provide quality care and maintain unit productivity. * When appropriate, coordinates and assists Charge RN with patient care assignments and delegation of patient care activities to unit and ancillary staff. * Assists in addressing work flow issues, ensures incidents are appropriately documented and corrective steps are taken. * Identifies appropriate referral and educational resources for patients and staff. * Advocates for both patients and staff as needs arise. * Demonstrated knowledge of NAH and department policies and procedures. Works to ensure compliance of best practice among each staff member. |
Coaching and Development * Ensures staff accountability, monitors staff performance, and provides real time constructive feedback whenever possible. * Identifies performance opportunities for improvement and provides resources and education as needed. * Regularly recognizes fellow colleagues for performance and improvements. * Collaborates and communicates with the Administrative Coordinator/Clinical Manager regarding staff performance. * Provides coaching to nursing staff. * Provides input to nursing leadership regarding performance, promotion, and corrective action on a regular basis. |
Education * Participates in creating and sustaining a learning environment supported by evidenced based practice and research. * Focuses on personal development areas, engaging in professional/collegial interactions with peers and students. * Work collaboratively with peers and other health care providers, and participating in ongoing in-service and educational seminars. * Participates in the mentoring and education of colleagues and students. |
Compliance/Safety * Responsible for reporting any safety related incident in a timely fashion through the Midas/RDE tool; attends all safety related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner. * Adheres to regulatory and organizational standards affecting patient care and safety as well as all hospital and departmental policies and procedures. Practices in a safe and cost effective manner. * Stays current and complies with state and federal regulations/statutes and company policies that impact the employees area of responsibility. * If required for position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates. * Completes all company mandatory modules and required job specific training in the specified time frame. * Maintains timely and accurate documentation of assessments, interventions, EMR entries, and patient responses. |
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