The Donor Relations Stewardship and Special Projects position supports the NAH Office of Philanthropy (OOP) donor stewardship and relations programs, fostering a culture of appreciation, recognition, accountability and ongoing engagement of NAH's donors, thereby strengthening philanthropic support of healthcare in Northern Arizona.
Program Development * Assist Philanthropy Manager and OOP team to develop and implement stewardship programs to support fundraising efforts. * Represent the Office of Philanthropy in meetings, conferences, organization orientations and events where necessary. * Uphold established Office of Philanthropy protocols related to donor records, including documenting interactions with donors and other organizations. * Perform other duties and tasks as assigned by VP of Development Philanthropy or Chief Philanthropy Officer. * Coordinate with marketing to create program collateral and mass marketing/communications. |
Donor Stewardship * Serve as event lead for internal and external stewardship and fundraising events, including the Dawn Tebelak Memorial Golf Tournament, A Night of Inspiration NAH Scholarships and Awards Banquet, department panels, high-end salons and other events as appropriate. * Event liaison for any service line department requests. Ensure timely distribution of first-time donor postcards and donor acknowledgement letters, including obtaining signatures from appropriate OOP leader. * Manage all donor walls, memorial walls, and physical recognition honoring donors’ contributions * Coordinate all donor photo opportunities and impact videos |
Project Management * Serve as Heart of Gratitude (HoG) process lead, , scheduling HoG internal presentations and maintaining proper data upkeep * Manage scholarship and awards program process, committee, applications and awarding * Key partner in all communication that includes donor impact stories or reports to donors including the newsletter and annual report. * Tracks impact throughout the year to include in annual report. * Working with Sr. Donor Relations, eEnsuring timely and accurate impact reports for individual and corporate donors who contribute over $10,000. * Manage any new stewardship initiatives assigned by team in preparation for a capital campaign. * Create and manage donor recognition program, in partnership with Sr. Donor Relations Specialist, including exploring future concierge service. * Dotted line to VP and Chief of Philanthropy for any office duties including, but not limited to: power point creation, office purchases, Canva designs, managing philanthropy one-pagers, creating invoices and gift agreements. * This position will be situated in the front of our office to answer general phone line, greet visitors and oversee the Philanthropy email inbox * Present at monthly New Colleague Orientation on behalf of Philanthropy |
Knowledge and Skill Application * A sound working knowledge of fundraising principles. * Proven experience in fundraising, strategic planning and of project management. * Proven ability to work with donors and as part of a development team. * The ability to comprehend and effectively communicate NAH's mission to donors. * Proven ability to work independently and take initiative in effectively communicating NAH's projects and goals. * Commitment to professional ethics in working with highly confidential, sensitive information. * Proven ability to manage multiple tasks simultaneously and resolve problems quickly. * Excellent oral and written communication skills, in English, as well as superior interpersonal, organization and motivational skills. * Familiarity with donor/customer database management and online fundraising tools. * Strong technical skills and proficiency in Word, Excel, Powerpoint and Canva. * Ability to be an effective team member, motivator and team leader. * Moderate travel for meetings, donor visits and events. |
Compliance/Safety * Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner. * Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility. * If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates. * Completes all company mandatory modules and required job-specific training in the specified time frame. |
Education |
Experience |
CALL REQUIRED: |
No |
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