Maintenance Tech 1:
Operations
- Demonstrates basic knowledge of computer skills (email), work order system(s), and internet navigation.
- Demonstrates the ability to use basic tools.
- Demonstrates the ability to read and follow the instructions on manuals and safety data sheets.
- Demonstrates the ability to work in cold and wet weather during snow removal.
- Demonstrates the ability to maintain a clean work site and maintain common work areas to department expectations.
- Demonstrates the ability to adjust their schedule to accommodate the needs of the hospital, including on-call when after-hours work is required.
- Completes and documents assigned work orders and repair calls in a timely manner so as to minimize any negative impact upon the patient care environment.
- Assists in repairs and modifications to facility equipment and property structures.
- Safely operates snow removal equipment and other motor vehicles.
- Assists with equipment relocation and office moves.
Code Response
- Demonstrates the ability to remain calm and perform duties when responding to code calls.
- Demonstrates knowledge of hospital layout and department names.
- Assists in controlling fires and both internal and external disasters as directed.
Maintenance Tech 2:
Operations
- Regularly inspects and repairs fire and smoke doors to ensure they meet safety standards. Coordinates work with qualified vendors as needed.
- Performs assigned preventive maintenance tasks, accurately documents assigned work order progress and completion in the work order management system, and ensures timely work completion to minimize disruptions to patient care.
- Analyzes basic work order patterns and suggests improvements to preventive maintenance routines, contributing to reduced downtime and increased operational efficiency.
- Collaborates with service providers and contractors to assist in resolving issues, providing support for tasks such as moving equipment and unlocking doors to help address issues outside the department’s scope.
- Safely operates and maintains snow removal equipment, trucks, and other motor vehicles. Performs routine inspections, basic maintenance (e.g., cleaning, refueling, oil changes), and ensures snow removal operations are carried out safely without damage to the facility.
- Demonstrates the ability to maintain a clean and organized worksite, adhering to departmental expectations for cleanliness and safety, ensuring that all tools, equipment, and vehicles are properly maintained and stored.
Leadership
- Mentors lower-level technicians by guiding them through system repairs, developing troubleshooting skills, and supporting them in performing tasks independently. Provides ongoing guidance to technicians, fostering skill development, ensuring adherence to safety protocols, and maintaining work standards.
Maintenance Tech 3:
Operations
- Performs assigned preventive maintenance tasks, accurately documents assigned work order progress and completion in the work order management system, and ensures timely work completion to minimize disruptions to patient care.
- Analyzes basic work order patterns and suggests improvements to preventive maintenance routines, contributing to reduced downtime and increased operational efficiency.
- Collaborates with service providers and contractors to assist in resolving issues, providing support for tasks such as moving equipment and unlocking doors to help address issues outside the department’s scope.
- Recommends creative solutions for facility-related issues, collaborating with department heads to implement functional, long-term improvements to hospital equipment and infrastructure. Assists with initiatives to enhance the efficiency and reliability of facility systems, continuously assessing operations and recommending improvements to optimize performance and reduce risks.
- Safely operates and maintains snow removal equipment, trucks, and other motor vehicles. Performs routine inspections, basic maintenance (e.g., cleaning, refueling, oil changes), and ensures snow removal operations are carried out safely without damage to the facility.
- Ensures all work sites, tools, and equipment are properly maintained, stored, and available for efficient operations. Manages repair part inventories in coordination with the department and external suppliers for timely replenishment.
Leadership
- Mentors lower-level technicians by guiding them through system repairs, developing troubleshooting skills, and supporting them in performing tasks independently. Provides ongoing guidance to technicians, fostering skill development, ensuring adherence to safety protocols, and maintaining work standards.
Project Management
- Maintains communication with team members, supervisors, and customers, responding to requests and providing updates as needed, ensuring a clear understanding of tasks and any complications that arise.
- Performs repairs and modifications to facility equipment and infrastructure, coordinating work with vendors and departments as needed. Demonstrates strong knowledge of facility layout, including critical equipment and departments, and assists in training team members on technical tools and safety equipment.
Maintenance Tech 1, 2, and 3:
Compliance/Safety
* Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
* Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.
* If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
* Completes all company mandatory modules and required job-specific training in the specified time frame.