The Department Secretary is responsible for performing a variety of secretarial, clinical, receptionist and office related duties and support for department and staff in various NAH departments, including Communications, Education, Engineering, Operating Room, Pre-Op PACU, Radiology Administration, Guardian, Biomedical, Nutrition, Engineering, Patient Access, Supply Chain and Cath Lab, and other similar and related departments. |
Administrative * Prepares reports for management and/or clinical teams as requested. * Provides confidential administrative support to management and/or clinical teams as needed. * Responsible for the gathering, revising and entering of data utilizing department required statistics/units/other. * Responsible for data entry, meets and greets all customers using customer service guidelines in person and/or on the telephone. * May perform clerical duties such as ordering, keyboarding, scanning, filing, photocopying and transcribing. * May process time edits to the established guidelines. * May contact and work with external vendors. * Establishes and maintains an organized financial management system which facilitates timely payment of bills, processing purchase requisitions, check requests, tracking inventory and/or other department expenses. * Maintains or supports current document control file. * May be responsible for scheduling and billing. |
Operations * Meets and greets all customers using customer service guidelines in person and/or on the telephone. * Answers, evaluates and prioritizes incoming administrative line telephone calls, communicates effectively with callers obtaining complete and accurate information to determine the need(s) of the caller. * Operates a computer terminal and retrieves information from various computerized resources to respond to queries and answer questions. * Performs searches and answers and/or relays questions from inquiring customers. * Keeps current department standards/communications boards. * May be responsible for keeping current manual/electronic communication devices (portal/signage/fliers/flat screens, etc) as deemed necessary for department. |
Compliance/Safety * Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner. * Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility. * If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates. * Completes all company mandatory modules and required job-specific training in the specified time frame. |
| Education |
| Certification & Licensures |
| Experience |
| CALL REQUIRED: |
** Depending on your nursing unit, being “on call” may be required. |
Software Powered by iCIMS
www.icims.com