The Department Office Assistant is responsible for overseeing all hospital department office-related duties and will act as a resource for a hospital-based department, in a non-direct patient care role. This position is responsible for data entry, reconciling billing and coding and discrepancies, preparing meeting minutes and reports, maintenance of standard boards, department communications and external and internal contacts, and supporting daily staffing/assignments. This position occurs in the following departments - Laboratory, Pathology, Quality, Central Business Office, Shift Management Staffing, Med Surg 3 West, Med ICU, Labor Deliver and Post-Partum, Kendrick Ortho Spine, Emergency Department. Pharmacy, Care Coordination, Taylor House, Anesthesia, Hospitalists, Yavapai and NAH Orthopedic Surgery Center, and similar hospital-based departments. In the departments of Behavioral Health (Psychiatric, Psychiatrist and Outpatient) this position is called Medical Office Assistant.

This position will also act as an interdepartmental liaison between managers, leaders, staff, physicians, providers, and customers to ensure professional office related duties of the hospital department are performed, as well as service delivery and promotion of customer relations. This individual is able to function with minimal supervision and demonstrates appropriate decision-making skills within established guidelines and expectations of the job essential functions.