Responsible for independently installing, repairing, calibrating, implementing preventative maintenance, electrical safety and performance verification, bench and field services repairs on most medical equipment. Assists in and occasionally coordinates equipment installations/project work. This position is a fully experienced in biomedical duties with exceptional skills set and/or knowledge. This position works with minimal supervision and is capable of serving as trainer and mentor to junior and mid-level biomedical staff; this position is capable of performing in a lead capacity. This position provides in-service training to clinical staff on most medical equipment. This position travels across multiple sites as required or as needed.
Biomedical Equipment Responsibilities * Assists with and may coordinate equipment installations and project work involving patient care and medical communications technology, and clinical application networks. * Inspects incoming equipment for compliance with codes, standards, and manufactures' recommendations. * Installs, repairs, and calibrates a wide variety of complex patient care equipment, medical communications equipment, PCs, and clinical applications networks to board/module level and occasionally component level through an understanding of electronics theory and applications and fundamentals of LAN networking * Reads detailed electronic schematics. * Performs scheduled/preventive maintenance, electrical safety inspections, and quality assurance consistent with applicable regulatory standards on assigned medical equipment in a timely manner. * Troubleshoots equipment using available test equipment. * Monitors and oversees the work of outside contractors/vendors engaged in equipment repair. * Provides customer service and resolves equipment service problems by ensuring that clinical capability is restored as quickly as possible. Maintains communications with customers regarding the status of equipment repairs. * Proactively solves technology issues when appropriate. * Coordinates/schedules service (self, vendor, and when appropriate, other technicians) via management of customer expectations. * Performs device investigations related to regulations and/or incident reporting under supervision, if applicable. * Documents all work performed, maintains parts, supplies, tools, test equipment and technical literature by completing service reports and supplemental productivity documentation in an accurate and timely manner. * Assists manager in maintaining a comprehensive library of technical literature. * Identifies the need for patient care equipment education and provides user (physician, nuring, other allied health staff) education on medical equipment. |
Skills, Experience and Equipment Experience * Demonstrates advanced understanding and skills related to general electromechanical systems and devices. * Demonstrates advanced and detailed understanding and can fully communicate the use of devices supported, and can provide advanced support of acuity equipment for direct patient care. * Demonstrates in-depth understanding of operations and environment supported (such as hospital, clinic, etc.), and in-depth understanding of common clinical terminology and that of life sciences such as anatomy and physiology. * Has advanced experience in the assigned clinical environment. * Demonstrates detailed knowledge and understanding of both local and national public safety and regulatory issues. * Demonstrates working knowledge of clinical equipment such as radiological, laboratory and networked medical systems so that work beyond single devices can be appropriately accomplished. * Demonstrates basic understanding of project management terms and methods. |
Customer Service and Teamwork * Successfully solves organization-level customer services issues efficiently and effectively * Adept at learning on the job, as well as teaching and mentoring others. Optionally, has developed mastery to the level capable of mentoring other mentors.. |
Compliance/Safety * Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner. * Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility. * If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates. * Completes all company mandatory modules and required job-specific training in the specified time frame. |
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