Northern Arizona Healthcare

Financial Counselor - Flagstaff, AZ

Job Locations US-AZ-Flagstaff
Requisition ID
2026-22051
Call Required
No
Recruiter:
ANDREW SIKORSKI
Recruiter Email:
Andrew.Sikorski@nahealth.com
Schedule
Days
Telecommute
No
FTE
1.000 / 40 hours (Regular Full-Time)

Overview

The Financial Counselor is responsible for conducting a comprehensive financial screening, including a review of potential payers, to determine financial assistance program (FAP) eligibility.

Responsibilities

Financial Assistance
* Obtain demographic information required for FAP processing.

* Ability to Identify insurance payer sources and payer orders.

* Follow up with patient to obtain all supporting documentation .

* Issue all decision letter to patients who apply for FAP.
 
Documentation
* Maintain documentation on all work activity for each patient account.

* Complete application summary forms for review and approval.

* Completes documentation and adjustments within patient accounting system.
 
Compliance/Safety
* Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.

* Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.

* If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.

* Completes all company mandatory modules and required job-specific training in the specified time frame.

Qualifications

Education
High School Diploma or GED- Required
 
Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.

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