The PCT, including all hospital units and departments and the Float/Flex Pool PCT, under the supervision of the charge nurse, clinical manager, and/or director, is responsible for assisting in patient care, documentation and supply management. PCTs keep the unit supplied, clean, and organized. Additionally, the PCT may function in an office assistant role and answer the telephone, answer questions within their capabilities the patient or their support individuals may have, and perform data entry and data collection.

The PCT in the discharge unit is for assisting discharged patients, coordinating discharge logistics and assisting patients in utilizing resources and accessing health related services.

The PCT in the Labor Delivery and Post Partum Breastfeeding Center does not provide direct patient care.

The PCT follows all policies and procedures of Northern Arizona Healthcare. They perform or assist with procedures that fall within the scope of practice of a PCT, and work closely with all members of the interdisciplinary team. The PCT may be caring for infants, children, adolescents, adults and geriatrics populations.

The Float/Flex Pool PCT may be asked to work on any unit in the hospital that is in need of a PCT, change departments during a shift or be asked to work as a Patient Safety Attendant based on need whereupon the PCT duties will cease if assigned to sit 1:1 with a patient; and must complete the same required documentation as a PSA. Call will be required for the Float/Flex Pool PCT.

This position's location is on site only.

The PCT, including all hospital units and departments and the Float/Flex Pool PCT, under the supervision of the charge nurse, clinical manager, and/or director, is responsible for assisting in patient care, documentation and supply management. PCTs keep the unit supplied, clean, and organized. Additionally, the PCT may function in an office assistant role and answer the telephone, answer questions within their capabilities the patient or their support individuals may have, and perform data entry and data collection.

The PCT in the discharge unit is for assisting discharged patients, coordinating discharge logistics and assisting patients in utilizing resources and accessing health related services.

The PCT in the Labor Delivery and Post Partum Breastfeeding Center does not provide direct patient care.

The PCT follows all policies and procedures of Northern Arizona Healthcare. They perform or assist with procedures that fall within the scope of practice of a PCT, and work closely with all members of the interdisciplinary team. The PCT may be caring for infants, children, adolescents, adults and geriatrics populations.

The Float/Flex Pool PCT may be asked to work on any unit in the hospital that is in need of a PCT, change departments during a shift or be asked to work as a Patient Safety Attendant based on need whereupon the PCT duties will cease if assigned to sit 1:1 with a patient; and must complete the same required documentation as a PSA. Call will be required for the Float/Flex Pool PCT.

This position's location is on site only.

Education 

High School Diploma or GED- Required

Certification and Licensures

Current, unrestricted CNA or LNA license in the State of Arizona- Required

Basic Life Support (BLS)- Required

Fingerprint Clearance:
If employee does not have an Arizona LNA license:
- Fingerprint Clearance Card application number - Required upon hire
- Fingerprint Clearance Care - Required within 90 days from date of hire

Employee will obtain and maintain appropriate clinical competencies for the roles assigned by their departmental leader.

Experience 

For Discharge PCT:
- Demonstrates ability to collaborate with interdisciplinary team and community agencies with patient care and care management.
- Demonstrates ability to utilize the EMR for documentation and communication purposes.
- Possesses and demonstrates knowledge of available community resources.
- Demonstrates an understanding of post-discharge resource planning.

Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.